Delete your Zerider account
This applies to the Zerider rider app and the Zerider Driver app. One account covers both, so deleting it removes your access to both.
What happens when you delete
Deleted straight away, and not recoverable:
- Your name, email address, phone number and profile photo
- Your saved home and work addresses
- Your password and every signed-in session, on all devices
Kept, without your contact details, because the law or safety requires it:
- Records of trips and deliveries you took or drove
- Payment, payout and wallet records
- Safety reports, and a driver’s vehicle and document review history
You can also delete your account in the app: in Zerider, open Settings, then Privacy; in Zerider Driver, open Account, then Privacy & data.
Step 1: Confirm it is you
If you sign in with a code sent to your phone and never set a password, delete your account from inside the app instead.